This is a new service – your feedback will help us to improve it.

Waste and Recycling

A waste bin

Bin Collection Day

Use our online service to find your next bin collection dates by entering your address
Autumnal Leaves

Garden waste Collections

Sign up or renew your subscription to our garden waste collection service
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New, Replacement or Bin Repairs

Request new bins for repair or replacement
Autumnal Leaves

Report a missed bin

Report a missed bin collection to our waste services department
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Assisted Bin Collection

Ask us to collect and return your wheelie bins in you are unable to due to disability or vulnerability
Washing machines and fridges

Bulky waste collection

Book and pay for a bulky waste collection, for items that are too big for standard refuse collections

Climate and The Environment

Road sweeper and street cleaner

Street Cleansing

Report a street that needs cleaning, or an animal carcass in the road
Fly tipped waste

Report Fly Tipping

Report fly tipped waste. Let us know where it is and we'll remove it if we can
Drum kit

Report Noise Nuisance

Make a noise complaint to our environmental protection team
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Accumulation of Rubbish

Report an Accumulation of Rubbish
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Report Dog Nuisance

Report Dog Nuisance. Our Community Safety Wardens will attend.
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Anti Social Behaviour

Let our community safety wardens know of any anti social behaviour happening in Rugby.
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Abandoned Vehicle Service

Report an Abandoned Vehicle to our Environmental Protection Team
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Pollution and Bonfires

Report Smoke, Odour and Light Pollution to our environmental health team.
Washing machines and fridges

Pest Control Advice Only

Complete our online pest control advice request form
Washing machines and fridges

Pest Control  Wasp Nests

Pay for a pest control service to treat wasp nests
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Test and Trace Support Payments

In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council. 
Washing machines and fridges

Pest Control  Rodents

Pay for a service to treat rats, mice and squirrels

Having your say

A rat

Freedom of Information

Request information from us under Freedom of Information or Environmental Infomation Regulations
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Test and Trace Support Payments

In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council. 
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Complaints

If you have anything to say about the services we provide, or the way we provide them we'd like to hear from you.

Pinboard with lightbulb post-it

Comments or compliments

Let us know if you've got a comment or compliment about a service that you have received

Council Tax and Benefits

Washing machines and fridges

Register to Pay Council Tax in Rugby

Tell our Council Tax team of a purchase of a property in the Borough of Rugby.
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Test and Trace Support Payments

In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council. 
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Moving out of the Rugby Borough

Tell our Council Tax team of a change of address out of the Borough of Rugby.
Washing machines and fridges

Moving within the Borough

Tell our Council Tax team of a move within the Borough of Rugby.
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Single Person Discount

Apply for Council Tax Single Person Discount.
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Council Tax e-Billing sign up

Complete this form to sign up for Council Tax billing via email rather than post
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Council Tax Disabled Reduction

Apply for council tax disabled reduction.

Other Council Services

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Invite the Mayor

Invite the Mayor to attend a function either in person or virtually.
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Report a problem

Report a problem to the council. We will look into your report as soon as we can.
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Grass Hedges Shrubs and Weeds 

Report overgrown grass, hedges, shrubs or weeds in the Rugby Borough.
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Parking Appeals

Lodge an appeal against a parking ticket issued in a council car park.
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Parking Fines

Pay a parking fine for one of our council car parks.
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Report an incident or Planning Control Breach 

Report an incident or Planning Control Breach by completing this form below
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Apply for a Grant

Apply for a Community Project Grant or Rural Development Fund grant
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Open Register

Request to be removed from the Open Register.
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Election Staff

Apply to join our election staff, in a polling station or count.
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Street Name & Numbering Application

Officially change the name of your property providing you're the owner and the current name does not form part of the property's structure
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Loan of Equipment for Litter Picking

Apply to loan our litter picking equipment for a community event, and organise waste collection
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Invite the Mayor

Invite the Mayor to attend a function either in person or virtually.