Services
Waste and Recycling
Bin Collection Day
Use our online service to find your next bin collection dates by entering your address
Garden waste Collections
Sign up or renew your subscription to our garden waste collection service
New, Replacement or Bin Repairs
Request new bins for repair or replacement
Report a missed bin
Report a missed bin collection to our waste services department
Assisted Bin Collection
Ask us to collect and return your wheelie bins in you are unable to due to disability or vulnerability
Bulky waste collection
Book and pay for a bulky waste collection, for items that are too big for standard refuse collections
Climate and The Environment
Street Cleansing
Report a street that needs cleaning, or an animal carcass in the road
Report Fly Tipping
Report fly tipped waste. Let us know where it is and we'll remove it if we can
Report Noise Nuisance
Make a noise complaint to our environmental protection team
Accumulation of Rubbish
Accumulation of Rubbish
Report an Accumulation of Rubbish
Report Dog Nuisance
Report Dog Nuisance. Our Community Safety Wardens will attend.
Anti Social Behaviour
Anti Social Behaviour
Let our community safety wardens know of any anti social behaviour happening in Rugby.
Abandoned Vehicle Service
Report an Abandoned Vehicle to our Environmental Protection Team
Pollution and Bonfires
Pollution and Bonfires
Report Smoke, Odour and Light Pollution to our environmental health team.
Pest Control Advice Only
Complete our online pest control advice request form
Pest Control Wasp Nests
Pay for a pest control service to treat wasp nests
Test and Trace Support Payments
In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council.
Pest Control Rodents
Pay for a service to treat rats, mice and squirrels
Having your say
Freedom of Information
Request information from us under Freedom of Information or Environmental Infomation Regulations
Test and Trace Support Payments
In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council.
Complaints
If you have anything to say about the services we provide, or the way we provide them we'd like to hear from you.
Comments or compliments
Let us know if you've got a comment or compliment about a service that you have received
Council Tax and Benefits
Register to Pay Council Tax in Rugby
Register to Pay Council Tax in Rugby
Tell our Council Tax team of a purchase of a property in the Borough of Rugby.
Test and Trace Support Payments
In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council.
Moving out of the Rugby Borough
Tell our Council Tax team of a change of address out of the Borough of Rugby.
Moving within the Borough
Moving within the Borough
Tell our Council Tax team of a move within the Borough of Rugby.
Single Person Discount
Single Person Discount
Apply for Council Tax Single Person Discount.
Council Tax e-Billing sign up
Complete this form to sign up for Council Tax billing via email rather than post
Council Tax Disabled Reduction
Council Tax Disabled Reduction
Apply for council tax disabled reduction.
Direct Debit Instruction
Direct Debit Instruction
Set up a Direct Debit Payment to the Council.
Other Council Services
Invite the Mayor
Invite the Mayor to attend a function either in person or virtually.
Report a problem
Report a problem
Report a problem to the council. We will look into your report as soon as we can.
Grass Hedges Shrubs and Weeds
Grass Hedges Shrubs and Weeds
Report overgrown grass, hedges, shrubs or weeds in the Rugby Borough.
Parking Appeals
Parking Appeals
Lodge an appeal against a parking ticket issued in a council car park.
Parking Fines
Parking Fines
Pay a parking fine for one of our council car parks.
Apply for a Grant
Apply for a Community Project Grant or Rural Development Fund grant
Loan of Equipment for Litter Picking
Loan of Equipment for Litter Picking
Apply to loan our litter picking equipment for a community event, and organise waste collection
Report an incident or Planning Control Breach
Report an incident or Planning Control Breach by completing this form below
Street Name & Numbering Application
Street Name & Numbering Application
Officially change the name of your property providing you're the owner and the current name does not form part of the property's structure
Open Register
Open Register
Request to be removed from the Open Register.
Election Staff
Election Staff
Apply to join our election staff, in a polling station or count.
Invite the Mayor
Invite the Mayor to attend a function either in person or virtually.