This is a new service – your feedback will help us to improve it.

These are the online services that we currently have available for you. We will be migrating more services to this beta system soon.
A waste bin

Bin collection day

Use our online service to find your next bin collection dates by entering your address
Autumnal Leaves

Garden waste collections

Sign up or renew your subscription to our garden waste collection service
Two waste bins, refuse and recycling

Waste and recycling

Request new bins for repair or replacement, or notify us of a recent missed bin collection
Fly tipped waste

Report fly tipping

Report fly tipped waste. Let us know where it is and we'll remove it if we can
Washing machines and fridges

Bulky waste collection

Book and pay for a bulky waste collection, for items that are too big for standard refuse collections
Drum kit

Report noise nuisance

Make a noise complaint to our environmental protection team
Road sweeper and street cleaner

Street cleansing

Report a street that needs cleaning, or an animal carcass in the road
Pinboard with lightbulb post-it

Complaints or comments

Let us know if you've got a complaint, comment or compliment about a service that you have received
A rat

Freedom of Information

Request information from us under Freedom of Information or Environmental Infomation Regulations
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Invite the Mayor

Invite the Mayor to attend a function either in person or virtually.
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Test and Trace Support Payments

In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council. 
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Council Tax e-Billing sign up

Complete this form to sign up for Council Tax billing via email rather than post
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Apply for a grant

Apply for a Community Project Grant or Rural Development Fund grant
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Report an incident or Planning Control Breach 

Report an incident or Planning Control Breach by completing this form