Accessibility Statement
Rugby Art Gallery and Museum believe that everyone should have the opportunity to discover, create, enjoy, and learn about arts and heritage. We are committed to providing a welcoming environment for visitors of all needs and abilities to have open access to high quality creative opportunities for the whole family, which are affordable, appealing and accessible.

Planning Your Visit
Pre-visit resources: We recommend exploring the Rugby Art Gallery and Museum website (www.ragm.co.uk) before your visit to familiarise yourself with the current exhibitions and accessibility features.

Contact Us
We encourage visitors to contact Rugby Art gallery and Museum in advance of their visit if they have any specific access requirements. Staff can be reached by phone at 01733 533217 or by email at ragm@rugby.gov.uk

General Accessibility

General entry to the building is FREE. 

Printed maps of the building are available in our Visitors Centre.

We have three changing exhibition spaces in the art gallery and museum, and therefore we may occasionally have works which contain loud noise or bright light. If you have any questions about current exhibitions at the time of your visit, get in touch with the Visitor Information Centre on visitor.centre@rugby.gov.uk or call 01733 533217.

There may also be interactive elements to exhibitions.

If you have any concerns or need additional help, please speak to a member of our friendly team in the Visitor Information Centre (Ground Floor), the Local History Gallery (First Floor) or the main Art Gallery (Second Floor). If you have any questions in advance of your visit, contact the Visitor Information Centre via the information above.


For visitors who are wheelchair users or whose mobility is limited

• There is step free access throughout the Art Gallery and Museum, with even floors and wide doorways.
• A lift is available to access all floors.
• Designated seating areas are located throughout the galleries for those who may need to rest.
• Disabled toilets are available on our ground floor.
• Evac Chairs are available in case of an emergency.

• There are hearing loop systems in place in Floor One Gallery, the Local History Gallery, and the main Art Gallery spaces.
• We do not currently provide sign language or live captioning at events as standard, but if you wish to attend one of our workshops or talks, please get in touch and we will endeavour to make arrangements.

• A selection of large-print information leaflets and gallery guides are available.. Staff are happy to provide verbal descriptions of artworks and exhibitions.
• Light levels are low in certain galleries. This is to protect and conserve the objects in those areas. Please ask a Visitor Assistant if you would like to borrow a torch during your visit.
• Assistance dogs are welcome in all areas of the building.
• We provide audio recordings of our Object of the Month to Rugby Talking Newspaper (www.rugbytalkingnewspaper.org)

• Please ask if you need assistance or information during your visit. There are quieter places we can direct you to if you or a member of your family needs it.
• Our orientation video shows how the Gallery and Museum is laid out and gives an idea of what to expect on a visit.
• The Gallery and Museum is particularly busy during school holidays and on special event days. Please contact us if you need further information.
• Access support backpacks are available for free for children and adults with sensory sensitivities to borrow for the course of your visit. These contain ear defenders, fidget toys, coloured filters and magnifying glasses - please ask a visitor experience assistant in the Visitor Information Centre, Local History Gallery, or Art Gallery if you would like to access this.
• For visitors that would benefit, we have coloured filters available to help with reading our text panels.
• We understand that some visitors may find bright lights and loud noises overwhelming so we offer regular Relaxed Hours for neurodivergent children and adults and any other visitors with sensory needs who prefer a more relaxed experience. These sessions are also open to their families, friends, and carers and include a free creative session in relaxed conditions. Ear defenders are available upon request.
• Rugby Art Gallery and Museum staff are happy to answer questions and provide support to visitors with learning difficulties or additional needs. The museum offers a variety of resources, including social stories and visual aids, to help visitors prepare for their visit.