Services

Bin collection day
Use our online service to find your next bin collection dates by entering your address

Garden waste collections
Sign up or renew your subscription to our garden waste collection service

Waste and recycling
Request new bins for repair or replacement, or notify us of a recent missed bin collection

Report fly tipping
Report fly tipped waste. Let us know where it is and we'll remove it if we can

Street cleansing
Report a street that needs cleaning, or an animal carcass in the road

Report noise nuisance
Make a noise complaint to our environmental protection team

Bulky waste collection
Book and pay for a bulky waste collection, for items that are too big for standard refuse collections

Assisted Bin Collection
Ask us to collect and return your wheelie bins in you are unable to due to disability or vulnerability

Freedom of Information
Request information from us under Freedom of Information or Environmental Infomation Regulations

Pest Control Advice Only
Complete our online pest control advice request form

Pest Control - Wasp Nests
Pay for a pest control service to treat wasp nests

Complaints
If you have anything to say about the services we provide, or the way we provide them we'd like to hear from you.

Change of Address
Tell our Council Tax team of a change of address, in or out of the Borough

Test and Trace Support Payments
In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council.

Comments or compliments
Let us know if you've got a comment or compliment about a service that you have received

Council Tax e-Billing sign up
Complete this form to sign up for Council Tax billing via email rather than post

Loan of equipment for litter picking
Loan of equipment for litter picking
Apply to loan our litter picking equipment for a community event, and organise waste collection

Report an incident or Planning Control Breach
Report an incident or Planning Control Breach by completing this form below

Street Name & Numbering Application
Street Name & Numbering Application
Officially change the name of your property providing you're the owner and the current name does not form part of the property's structure

Dog Nuisance
Report Dog Nuisance. Our Community Safety Wardens will attend.

Apply for a grant
Apply for a Community Project Grant or Rural Development Fund grant

Invite the Mayor
Invite the Mayor to attend a function either in person or virtually.

Additional Restriction Grants
Apply for Business Support Grants: COVID-19 Additional Restrictions Grant