This is a new service – your feedback will help us to improve it.

A waste bin

Bin collection day

Use our online service to find your next bin collection dates by entering your address
Autumnal Leaves

Garden waste collections

Sign up or renew your subscription to our garden waste collection service
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Waste and recycling

Request new bins for repair or replacement, or notify us of a recent missed bin collection
Fly tipped waste

Report fly tipping

Report fly tipped waste. Let us know where it is and we'll remove it if we can
Road sweeper and street cleaner

Street cleansing

Report a street that needs cleaning, or an animal carcass in the road
Drum kit

Report noise nuisance

Make a noise complaint to our environmental protection team
Washing machines and fridges

Bulky waste collection

Book and pay for a bulky waste collection, for items that are too big for standard refuse collections
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Assisted Bin Collection

Ask us to collect and return your wheelie bins in you are unable to due to disability or vulnerability
A rat

Freedom of Information

Request information from us under Freedom of Information or Environmental Infomation Regulations
Washing machines and fridges

Pest Control Advice Only

Complete our online pest control advice request form
Washing machines and fridges

Pest Control - Wasp Nests

Pay for a pest control service to treat wasp nests
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If you have anything to say about the services we provide, or the way we provide them we'd like to hear from you.

Washing machines and fridges

Change of Address

Tell our Council Tax team of a change of address, in or out of the Borough
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Test and Trace Support Payments

In some circumstances, if you are required by law to self-isolate, you may be supported by a payment of £500, payable from Rugby Borough Council. 
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Comments or compliments

Let us know if you've got a comment or compliment about a service that you have received
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Council Tax e-Billing sign up

Complete this form to sign up for Council Tax billing via email rather than post
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Loan of equipment for litter picking

Apply to loan our litter picking equipment for a community event, and organise waste collection
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Report an incident or Planning Control Breach 

Report an incident or Planning Control Breach by completing this form below
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Street Name & Numbering Application

Officially change the name of your property providing you're the owner and the current name does not form part of the property's structure
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Dog Nuisance

Report Dog Nuisance. Our Community Safety Wardens will attend.
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Apply for a grant

Apply for a Community Project Grant or Rural Development Fund grant
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Invite the Mayor

Invite the Mayor to attend a function either in person or virtually.
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Additional Restriction Grants

Apply for Business Support Grants: COVID-19 Additional Restrictions Grant